This agreement, called the Well-Architected Framework Review Order Form (“Order Form”), is for a professional service engagement with OnGraph to provide the customer (“Customer” or “You”) with a Well-Architected Framework Review (“WAFR”) for one workload hosted on Amazon Web Services (AWS). This document outlines the details, including estimated dates, the scope of work, and expectations. Note that the scope is limited to reviewing and partially fixing issues. This Order Form is between Customer and OnGraph, effective from the last date signed (“Order Form Effective Date”), and is subject to the OnGraph Privacy Policy (referred to as the “Agreement”). If any part of this Order Form conflicts with the OnGraph Terms of Service, the OnGraph Terms of Service will take precedence, unless otherwise stated.
Agreement Details | |
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Estimated Engagement Start Date | 2 weeks from payment confirmation |
Estimated Engagement End Date | 2 weeks after the engagement start date |
Payment Terms | Due upon signature, choose one: – Credit Card / ACH Pull – AWS Marketplace |
Charges |
$5,000 to Innovative Solutions (Customer to pay upon signature) Note: Customer is eligible to receive $5,000 in AWS credits directly from AWS on their AWS bill (see “AWS Funding” below). |
Services included with This Assessment | |
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Review | See “Review” below. |
Remediation | See “Remediation” below. |
Project Closure | See “Project Closure” below. |
Deliverables |
– AWS Well-Architected Framework Report – Executive Summary and Findings Report – AWS Data Security Report – Remediation of 50% of HRIs – Statement of work for ongoing work |
Review OnGraph will review your AWS environment, identify High-Risk Issues, and resolve 50% of them using customer data and targeted interviews.
Review Key Activities | |
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Assist Customer in deploying the AWS Well-Architected Framework Tool into the Target Workload AWS account | |
Review the Target Workload with read-only access | |
Deploy IBM Guardium Data Security Posture Management on up to 10 AWS data sources | |
Collect interviews with the associated stakeholders | |
Create AWS Well-Architected Framework Report | |
Deliver WAFR Executive Summary and Findings | |
Identify the HRIs that will be remediated |
RemediationOnGraph will help Customers fix 50% of the HRIs identified in the WAFR report.
Remediation Key Activities | |
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Remediate 50% of HRIs | |
Update Executive Summary and Findings Report | |
Update AWS Well-Architected Framework Report | |
Review next steps to continue remediations and other identified improvements for Customer |
Project Closure Key Activities | |
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Demonstrate completeness of deliverables, defined below | |
Customer signs off on completion of AWS WAFR | |
Statement of Work for ongoing remediations and improvements |
Assumptions, Dependencies, ConsiderationsFor a successful outcome:
Acceptance Criteria OnGraph will follow these steps for deliverables:
Service Delivery Elements & Exclusion OnGraph will provide:
OnGraph will not provide:
AWS Well-Architected Framework Review Funding Attestation This project costs $5,000, invoiced upon signing. Once completed and paid, AWS will issue a $5,000 credit to the AWS account listed. The credit will be applied to AWS monthly billing. More details on credit redemption can be found at AWS Credits. The AWS credit code will be emailed within 30 days of project completion and should be applied to your AWS account for it to take effect.
Additional Terms This engagement is eligible for AWS funding, but AWS has sole discretion to grant funding. OnGraph cannot guarantee that AWS will provide funding. Customer is responsible for all charges under this agreement. Any changes requested by the customer may result in change orders and may not be covered by AWS funding. Timelines depend on receiving all necessary information and approvals from the Customer. Customer participation is required for the project’s success.